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Communicating over the phone remains an important tool for businesses. Phone calls are often the first positive impression someone will have of you.

Few things can tarnish your professional brand quite like a poorly written, misguided email. One click of the “send” button can be the difference between a successful business exchange and a potentially negative HR issue or coworker conflict. While Americans send hundreds of thousands of emails a day, good email etiquette should not be taken for granted.

Functional resumes are a proven format across all industries because they can highlight both your key skills and an abbreviated employment history.

Ultimately, you want your cover letter to convey your interest in the position. To start off on the right note, get the salutation right by being as specific as possible—ideally with the name of the hiring manager. What can you do if the hiring manager's name is not available? This article will guide you with strategies to solve this and other problems in creating an effective cover letter.

Here's a ready-to-use template for writing an effective cover letter when applying for a job. A cover letter is a document sent with your resume to provide additional information on your skills and experience. Employers use cover letters as a way to screen applicants for available jobs and to determine which candidates they would like to interview.

Make sure that you already have a few key interview stories queued up and ready in your back pocket. Once you have a solid roster of examples ready to go, it’s time to polish up your delivery.

The Career Resource Center coordinates a large range of career-related services for students and alumni.

LinkedIn gives you the ability to showcase your profile, expertise, recommendations, and professional connections. Your profile is the first professional impression of you when recruiters and employers use LinkedIn to search for candidates. It also demonstrates your credibility in your industry and highlights your achievements. Be sure to optimized your LinkedIn account for your job search.

Learn how to create a professional reference list of people who can report positively about your skills and character in the workplace.

A lot has changed in the job interview process over the years. One thing that hasn't changed is the need to send a thank-you note to your interviewers to express appreciation for the opportunity to meet with them, which can be done via email for more immediate follow-up.

CVs are used by individuals seeking fellowships, grants, postdoctoral positions, and teaching/research positions in postsecondary institutions or high-level research positions in industry.

As appealing as remote work is to employees, it wouldn’t be such a strong trend if employers didn’t also recognize benefits from their side of the desk. Companies with work-from-anywhere policies can boost employee productivity, reduce turnover, and lower organizational costs, according to recent research at Harvard Business School.

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others.

An elevator pitch is a brief, persuasive speech that you use to spark interest. You can also use them to create interest in a project, idea, or product – or in yourself. A good elevator pitch should last no longer than a short elevator ride of 20 to 30 seconds, hence the name.

A work experience is a professional learning experience that offers meaningful, practical work related to a student’s field of study or career interest. An internship gives a student the opportunity for career exploration and development, and to learn new skills. It offers the employer the opportunity to bring new ideas and energy into the workplace, develop talent and potentially build a pipeline for future full-time employees.