Updating...
Skip to main content
Filter your search by categories
All
Knowledge Base
Service Catalog
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
System Availability
Chat
Services
Knowledge Base
More Applications
Submit a Ticket
Need assistance? Use the link below to view available service offerings, find the category that best fits your needs, and create your help ticket.
Get Started
View Knowledge Base
Prefer to find a solution on your own? View our collection of knowledge base articles to find a self-help solution (
without generating a help ticket
).
Browse Articles
Search Client Portal
Use the search function to type in your question and the list of results will help you submit a ticket or resolve your own issue.
Search Portal
Check My Tickets
Already submitted a help ticket? Check your ticket status or see other tickets you have created (or which mark you as the requestor).
Check Status
Submit a Ticket
Need assistance? Use the link below to view available service offerings, find the category that best fits your needs, and create your help ticket.
Get Started
View Knowledge Base
Prefer to find a solution on your own? View our collection of knowledge base articles to find a self-help solution (
without generating a help ticket
).
Browse Articles
Search Client Portal
Use the search function to type in your question and the list of results will help you submit a ticket or resolve your own issue.
Search Portal
Check My Tickets
Already submitted a help ticket? Check your ticket status or see other tickets you have created (or which mark you as the requestor).
Check Status
Featured Articles
Email &
Google Apps
Computer, Hardware
& Software
Wifi &
Network
Academic
Services
Financial
Aid
Student
Billing
Popular Services
Computer Software
Personal Information
Financial Aid Questions
Login Issues
Hardware Technology
Student Billing Account Questions
Loan Change Request
Resume
Payment Option Questions
Network and WiFi Issues
System Availabilty
Popular Articles
Important Dates & Information
Make a Payment
Payment Plan Options
How do I access my financial aid information?
2020-2021 Tuition & Fees
Requesting Tax Information and Verification of Non-Filing
1098-T Information
Financial Aid Satisfactory Academic Progress (SAP) Policy
Class Withdrawal and Refund Policies
Baker College Miscellaneous Fees
Contact | Hours
ITSC Contact Information
itsc@baker.edu
(800) 645-8350
(phone)
ITSC Live Support Hours
Monday—Thursday: 7 AM—7 PM ET
Friday: 7 AM—4 PM ET
Saturday Phone: 8 AM—12 PM
(Week 0, 1, and 2 ONLY)
Sunday: Closed
OneStop Contact Information
onestop@baker.edu
Chat with OneStop
(833) 691-7867
(phone)
(989) 729-3441
(fax)
OneStop Live Support Hours
Monday—Thursday: 8:30 AM - 5:30 PM ET
Friday: 8 AM - 12 PM ET
Saturday: Closed
Sunday: Closed
OneStop Chat Hours
Monday—Thursday: 7:30 AM - 4:30 PM ET
Friday: 8 AM - 11 AM ET
Saturday: Closed
Sunday: Closed