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Need assistance? Use the link below to view available service offerings, find the category that best fits your needs, and create your help ticket.
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Prefer to find a solution on your own? View our collection of knowledge base articles to find a self-help solution (
without generating a help ticket
).
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Use the search function to type in your question and the list of results will help you submit a ticket or resolve your own issue.
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Contact | Hours
ITSC Contact Information
itsc@baker.edu
(800) 645-8350
(phone)
ITSC Live Support Hours
Monday—Thursday: 7 AM—7 PM ET
Friday: 7 AM—4 PM ET
Saturday Phone: 8 AM—12 PM
(Week 0, 1, and 2 ONLY)
Sunday: Closed
OneStop Contact Information
onestop@baker.edu
Chat with OneStop
(833) 691-7867
(phone)
(989) 729-3441
(fax)
OneStop Live Support Hours
Monday—Thursday: 8:30 AM - 5:30 PM ET
Friday: 8 AM - 12 PM ET
Saturday: Closed
Sunday: Closed
OneStop Chat Hours
Monday—Thursday: 7:30 AM - 4:30 PM ET
Friday: 8 AM - 11 AM ET
Saturday: Closed
Sunday: Closed