Report a Concern / Complaint
Please note, the Baker College Concerns & Complaints Form is for any concern from any student or individual for topics unrelated to the following categories: Americans with Disabilities Act, Equal Opportunity Employment Commission, Harassment, Grade Disputes, or Lawsuits. The processes for submitting concerns in those areas can be found on the Concerns & Complaints Knowledge Base articles page.
The Baker College Concerns & Complaints Form does not replace the support request ticket system available on the Self-Service Portal. The form can be used to register a concern or complaint for the following departments:
You will be asked to provide the following information when submitting your concern or complaint:
- Preferred method of contact.
- A department (from list below)
- Academic Resource Center
- Bookstore
- Campus Safety
- Career Resource Center
- Enrollment Services
- Facilities
- Financial Aid/Financial Services
- Information Technology
- Instructor
- OneStop
- Residence Life
- Running Start
- A campus of concern.
- A description of your concern.
- What you believe to be a fair resolution to your concern.
- Whether you previously reported this concern to any Baker College representative.
All Baker College staff/faulty should refer to the Employee Handbook for information regarding complaint reporting policies.
College administrators, faculty and staff are prohibited from retaliating (including intimidating, threatening, coercing, or in any way discriminating against) any individual as a result of a complaint submission.
Report a Concern/Complaint