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Information Technology Services
Accounts & Access
Login Issues
Login Issues
Tags
access
login
Jenzabar
CX
signon
MFA
Description:
Login issues can range from password resets, MFA problems to service access issues. Please provide a detailed description of the system you are having problems logging into so we can assist you faster.
Who can use it:
Students, Faculty, Staff
How do I get assistance:
Submit a Ticket for IT Service for Standard Desktop Support.
FAQ's and Documentation:
To check the status of Google Apps visit
G Suite Status Dashboard
this will show known issues with Google systems.
To check the status of all other systems, click System Availability from the top of this page to show known issues with all other systems.
Submit a Ticket
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Related Articles (6)
Google Apps Troubleshooting
Multi-Factor Authentication (MFA)
New User Setup
Instructions for setting your Baker password for the first time.
Password Management
Setting Up Recovery Methods for Self-Service Password Reset
Directions for setting up multiple self-service password reset options.
Single Sign-On (SSO)
Details
Service ID:
40150
Created
Mon 10/28/19 9:29 AM
Modified
Thu 1/4/24 10:12 AM
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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://services.baker.edu/TDClient/1973/Portal/Requests/ServiceDet?ID=40150">https://services.baker.edu/TDClient/1973/Portal/Requests/ServiceDet?ID=40150</a><br /><br />Login Issues<br /><br />For general issues logging into all systems.