Setting Up Recovery Methods for Self-Service Password Reset

First time recovery option setup

 

We are making it easier than ever for you to recover your password if you ever forget it. 
Upon a successful login to your Baker College account for the first time, and also occasionally, you will be prompted with "More information Required".

To begin providing or updating recovery methods click "Next" on the More information required screen.

A screenshot of The More Information Required screen.


Enter your phone number that you will use for your primary method for password reset, and follow the prompts to verify that the phone belongs to you with a text message or a phone call.

A screenshot of the Keep your account secure screen.

After you have added this phone reset method, It is highly recommended to add a secondary option such as a personal email address (as shown below).

Adding or modifying recovery options

In the future you can always visit the Security info page to update or add other recovery methods. Click on "Change" or "Delete" to manage existing recovery methods. To add a new setting click the "+ Add sign-in method" button (as show below).
The security info page showing the phone number that was just installed.

Choose an option from the list below to add a new method. Note: only Email and Phones can be used to reset passwords. 
For more information on the highly recommended Authenticator app method, please see the Multi-Factor Authentication (MFA) article.
A drop-down for the methods for adding alternate emails or other methods.

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Details

Article ID: 146891
Created
Thu 7/14/22 10:32 AM
Modified
Wed 8/14/24 1:08 PM

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